How many times have you been disappointed with sale reps and shop floor assistance to the point where you have walked away without a purchase? The art of serving others is skill. It is easy to criticise others, but if you were marketing your Ideas Working From Home through a home based business, how do you come across to others?

Strategies of marketing is not about forcing the sale, but to building a relationship with the prospect. The saying goes ‘it’s not what you sell and how you sell it’. There is some truth in this. My brother was shown by a trusted friend two apartments that were up for sale over looking the sea on the south coast of England. The apartments had yet to be built with prices beyond his reach. The apartments could be purchased at a discounted offer if he acted quickly. It wasn’t the facts and figures that helped him make a decision, but the wisdom and excitement of his trusted friend.

The skills applicable to serving others apply not only to sales and marketing, but to all areas in your life.

When a customer has a problem, who do they blame? The majority of the time they blame everybody but themselves. There is the saying ‘the customer is always right’. In reality this is not always true, but metaphorically needs careful consideration. Maybe this is the first place to begin when addressing how to serve others.

In many cases, the poor relationship between the customer and the sales person is generally the route to the problem. We see the world how we want to see it and this may be well off the beat to how others see it. Set aside your views and seek interest in others.

Knowing how to serve others really is important for your business and is an investment in your reputation. Are you seen as someone there to serve? Building trust will follow and the ability to attract more customers and keep them loyal to you will be forthcoming.

The only way to maintain success in your life and in your specialised field is to really take a good look at yourself and ask yourself whether you truly are helping others and meeting their needs.

Serving is about the little things you do each and everyday and how this is seen and perceived by others. These are even the small actions that build your character.

Here are 6 actions worth considering, expanding on your ability to serving others.

 

1.      Be humble.

Start with thinking less about yourself. Be authentic as oppose to being concerned about pride and hence coming across arrogant. There are two big fears that hinder us – ‘What if I’m no good?’ ‘What if I fail?’ You need to go beyond these fears and focus on humility everyday.

2.      Be respectful

Respond to others and meet their needs with importance. They need to feel appreciated. You never know who you are going to meet so be respectful at all times. This does mean arriving on time for meetings and don’t interrupt others when they are speaking.

3.      Be honest

Don’t be blunt. This comes across rude and hurts people’s feelings. So be consistent, transparent and predictable at all times. Be truthful in your communication methods whilst considering how you are perceived by others. Sharing the whole truth may be a strategy as opposed to what must be disclosed.

4.      Be kind

Be encouraging and show appreciation to others. Treat others like you want to be treated. Listen sincerely and caringly. Look for the good in others. Be specific when being kind. Kindness to others will be reflected back to you and surprisingly multiplies.  

5.      Be committed

Everyone seems to be involved, but not committed. People are usually involved only if they are likely to be successful and are getting something out of it, but not otherwise. It’s surprising how people don’t want to take responsibility. Being committed means sticking to the choices you make – good or bad. Do what is right and this may not necessarily be the right or the most popular choice. Be the best for your customer and the best for yourself.

6.      Say please & thank you

…and mean it.

Now start growing your business through meaningful relationships. It’s great for business lead generation and business survival.

Work on each of the sections above over the next 6 weeks. For the 1st week learn to be humble, 2nd week learn to be respectful etc.

Another good way to serve others is to donate your time and skills to the community. Non profitable organisations are always looking for help in different areas. Serve those that are worse off than you.

Serve others with a purpose! Start today.

My name is Gary Oakes and I know we can all aspire to achieve better things. It may be a case of changing direction and doing something you have never done, but always dreamt of. I have produced a number of tutorials focusing on starting a business at home, marketing a business as well as providing some home based business opportunities. I’m helping people to think positively about the future. I believe that people can find a way within to pursue an idea and a vision. We all have the ability to take control of our lives, but many just don’t know it.

I have established a 3 in 1 solution to help anyone to think about and start an income opportunity through the comfort of ones own home. You can learn the value of having a vision, tenacity and a passion. You can follow some really simple techniques and the information available is free. You will not see such valuable information contained all in one place. The journey starts by following this simple link to ideas working from home.

It does not cost you anything to view the free material, and you never know this might be the very thing you are looking for.